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The Cleveland Clinic provides world-class healthcare through a multidisciplinary, team-based approach for LGBT patients who have historically been an underserved community with unique health needs. To help its providers achieve an environment that maintains the respect and dignity of all patients, Linear Creative designed a comprehensive resource guide used online to outline cultural competency, LGBT language, LBGT patient history and gay and lesbian health issues. The LGBT Patient Guide continues to serve as an essential model for the healthcare community to communicate with an increasingly open population of lesbian, gay, bisexual and transgender people.